The Evolution Of Shared Services
Finance executives are under constant pressure to work more efficiently. In a recent study, The Hackett Group – a leader in benchmarking and consulting services – found that the most resourceful...
View ArticleBringing People And Financial Operations Together
This year’s SAPPHIRENOW registration reached up to 20,000 on-site attendees, with another 200,000 on-line participants. The event brought together senior executives, corporate managers and line of...
View ArticleFederal Agencies Use New Shared-Services Offerings To Run At Their Best
A library serves cardholders with books from a nearby county . . . telecommunications services at the police station are hosted by the city’s administration office . . . an agency hosts an IT system...
View ArticleCustomer Experience Starts With Your Employees
Providing a great customer experience creates sustainable competitive advantage and higher profits. Here’s why that starts with designing a great employee experience — and how to do that. There’s a...
View ArticleIs Your Organization Exceptional? (Hint To CFOs: No)
Many people are familiar with the epigram, “La plus ça change, plus c’est la même chose.” In case your French is rusty, it means, “The more it changes, the more it is the same thing.” I was reminded of...
View ArticleCFO Alert: Pinpointing The Right Time To Effect Change – Fearlessly
Few people enjoy making major change. Whether you’re switching up your personal life or your business, change can be disruptive, exhausting, and expensive. And yet we all recognize that change is...
View Article#SAPRadio: Streamlining Finance Operations With Shared Services
The heat is on. Businesses are getting pressure from all sides – to increase transparency, improve intimacy and trust with internal and external stakeholders, and adapt to the need to be “all digital...
View ArticleAchieving Financial Competencies In An Evolving World: The CFO’s Perpetual...
Over my career, the scope of CFO responsibilities has expanded dramatically. When I was a young professional, the emphasis was more on traditional “bean counting.” Today, thanks to globalized markets,...
View ArticleA CFO’s View From APJ: ACCA Interviews SAP’s Richard McLean
Richard McLean FCCA, regional CFO at SAP Asia Pacific Japan (APJ), is not one who is averse to change. In fact, he embraces it. This is reflected in his decision to uproot from the UK 13 years ago to...
View ArticleMachine Learning: What’s In It For Finance?
Automating standard processes has long been the top priority for finance departments. Now, things are moving to the next level: Thanks to machine learning, intelligent software can now handle tasks...
View ArticleDisruption At SAP: Standardizing Finance On Shared Services
Part 1 in a series I know from speaking with SAP customers all over the world that many CFOs are deeply involved with company operations. This makes sense. After all, managing financial flows is at the...
View ArticleThe Evolution Of HR And The Missing Link
Since prehistoric times, the need to select and train individuals for jobs has been practiced and there have existed consistent methods for tribal leader selection. The purpose and the benefit of this...
View ArticleReshaping The Value Of Shared Services With Machine Learning
Doing more with less is the mission of every IT executive. No matter what resources or budgets are allotted, we continuously search for new ways to increase efficiency, speed, and agility. Digitalizing...
View ArticleThe Future Of HR
Human resource is standing on the brink of disruption with many chief HR officers seeing a dramatic shift in HR. Many organizations are now focused on delivering “experiences” to new hires and...
View ArticleDigital Finance Sales Support: Reaching The Furthest Corners Of Middle East...
Part 1 in the “Digital Finance Sales Support” series It might sound like a lofty, even unachievable goal: to help an entire region transform into a leading digital economy in the world. But that’s what...
View ArticleIs Your Organization Exceptional? (Hint To CFOs: No)
Many people are familiar with the epigram, “La plus ça change, plus c’est la même chose.” In case your French is rusty, it means, “The more it changes, the more it is the same thing.” I was reminded of...
View ArticleCFO Alert: Pinpointing The Right Time To Effect Change – Fearlessly
Few people enjoy making major change. Whether you’re switching up your personal life or your business, change can be disruptive, exhausting, and expensive. And yet we all recognize that change is...
View Article#SAPRadio: Streamlining Finance Operations With Shared Services
The heat is on. Businesses are getting pressure from all sides – to increase transparency, improve intimacy and trust with internal and external stakeholders, and adapt to the need to be “all digital...
View ArticleAchieving Financial Competencies In An Evolving World: The CFO’s Perpetual...
Over my career, the scope of CFO responsibilities has expanded dramatically. When I was a young professional, the emphasis was more on traditional “bean counting.” Today, thanks to globalized markets,...
View ArticleA CFO’s View From APJ: ACCA Interviews SAP’s Richard McLean
Richard McLean FCCA, regional CFO at SAP Asia Pacific Japan (APJ), is not one who is averse to change. In fact, he embraces it. This is reflected in his decision to uproot from the UK 13 years ago to...
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